Welcome to Vixenuae. These Terms & Conditions (“Terms”) govern your access to and use of the website vixenuae.com (the “Site”) and any purchases or other transactions you make via the Site. By accessing or using the Site, you agree to abide by these Terms. If you do not agree, please do not use the Site.
“We”, “Us”, “Our” refers to Vixenuae, the operator of the Site.
“You”, “Your”, “Customer” refers to the person using the Site or purchasing products.
“Products” means all items offered for sale on the Site (apparel, accessories, etc.).
“Order” means a request placed by you via the Site to purchase one or more Products.
You confirm that you are at least 18 years old (or of legal age under applicable law) and capable of entering into binding contracts.
By placing an Order, you accept and agree to these Terms (and any additional terms incorporated by reference).
All products displayed on the Site are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.
Prices are as displayed on the Site at the time you place the Order. We reserve the right to adjust prices without prior notice.
We make every effort to display color, size, and design accurately; however, physical variations or differences in display devices may occur.
Your Order constitutes an offer to purchase. We reserve the right to accept or reject an Order in our sole discretion (for example, due to product unavailability, errors, or unauthorized/irreversible payment issues).
If we reject your Order after charging you, we will refund the amount.
If you wish to cancel an Order, you must do so before it has been shipped. Once shipped, cancellation may not be possible (see Returns policy).
Payment must be made at the time of ordering, via the payment methods offered on the Site (credit/debit card, online payment gateways, etc.).
You represent and warrant that you are authorized to use the payment method you choose.
We may use external payment processors; your use is also subject to their terms.
Delivery will be made to the address you specify. We will use reasonable efforts to deliver within the estimated timeframes, but delays may occur.
Risk of loss or damage passes to you when the Product is delivered to the carrier / courier.
You are responsible for providing accurate delivery information.
Our Return Policy (linked separately) governs returns, refunds, and exchanges.
Please review the Return Policy before placing an Order.
In general, to be eligible for return or exchange, Products must be unused, with original tags, in original packaging, and returned within the time period specified.
Some Products may be non-returnable (e.g. final sale, intimate apparel, accessories) — see Return Policy for details.
All content on the Site (text, graphics, images, logos, designs, software) is owned by or licensed to Vixenuae and is protected by applicable intellectual property laws.
You may not copy, reproduce, publish, distribute, or create derivative works from any portion of the Site without our express written permission.
You agree not to:
Use the Site for any unlawful purpose or in violation of these Terms.
Upload, post, or transmit content that is defamatory, obscene, infringing, or otherwise objectionable.
Interfere with security-related features of the Site or attempt to breach any security mechanisms.
Use automated scripts, bots, or other means to access or use the Site.
Harvest or scrape data from the Site.
The Site and all Products are provided “as is” and “as available,” without warranty of any kind, whether express or implied.
We disclaim all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be error-free or uninterrupted.
To the maximum extent allowed by law, Vixenuae will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or Products, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to your order shall be limited to the amount you paid for the relevant Product(s).
You agree to indemnify and hold harmless Vixenuae, its affiliates, officers, employees, agents, and licensors from any claim, loss, liability, cost, or demand (including reasonable legal fees) arising out of:
Your use of the Site or Products in violation of these Terms.
Your infringement of any third-party rights.
Your violation of laws or regulation.
Your use of personal data is governed by our Privacy Policy (linked separately).
By using the Site, you consent to the collection, use, and sharing of your information in accordance with our Privacy Policy.
Promotional offers, discount codes, and gift cards may have expiration dates or conditions (e.g. minimum purchase).
We reserve the right to cancel or reverse any promotional discount if fraud or abuse is detected.
Gift cards are non-transferable and cannot be redeemed for cash unless required by law.
We reserve the right to modify these Terms at any time.
Any changes will be effective immediately upon posting the updated version on the Site (with a revised “Last Updated” date).
Your continued use of the Site after changes means you accept the modified Terms.
If any provision of these Terms is held invalid or unenforceable by a court, that provision will be enforced to the maximum extent permitted, and the rest of the Terms will remain in full force and effect.
No waiver of any breach of these Terms shall be deemed a waiver of any subsequent breach.
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of [Jurisdiction — e.g. UAE or state you operate], without regard to conflict of laws.
Any dispute arising out of or in connection with these Terms or your use of the Site shall be resolved via arbitration or in the courts of [City, State, Country], as you decide / as required.
If you are a consumer in a jurisdiction that prohibits excluding or limiting liability, some or all of the exclusions or limitations above may not apply to you, and you may have additional rights under your local law.
We may assign or transfer these Terms, in whole or in part, to a successor or affiliate.
These Terms (together with Privacy Policy, Return Policy, and any additional rules posted on the Site) constitute the entire agreement between you and us regarding the Site and supersede any prior or contemporaneous communications.
Headings are for convenience only and do not affect interpretation.
